{"id":971,"date":"2026-10-29T20:17:14","date_gmt":"2026-10-29T19:17:14","guid":{"rendered":"https:\/\/www.opki-vacuum.com\/?page_id=971"},"modified":"2026-10-29T20:17:14","modified_gmt":"2026-10-29T19:17:14","slug":"privacy-cookies","status":"publish","type":"page","link":"https:\/\/www.opki-vacuum.com\/index.php\/privacy-cookies\/","title":{"rendered":"Privacy &#038; Cookies"},"content":{"rendered":"<style>#main-content .container:before{display:none}#sidebar{display:none}#left-area{width:100%;padding-right:0}.opki-privacy{max-width:880px;margin:0 auto 70px;font-size:16px;line-height:1.8;color:#34424d}.opki-privacy h2{font-size:25px;line-height:1.3;color:#14232c;margin:34px 0 14px}.opki-privacy a{color:#a74414;text-decoration:underline}.opki-privacy .intro{font-size:19px;border-left:4px solid #ed7331;padding:12px 24px;background:#f4f5f5}.opki-privacy li{margin-bottom:8px}<\/style>\n<div class=\"opki-privacy\">\n<p><strong>Last updated: 29 October 2026<\/strong><\/p>\n<p class=\"intro\">This notice explains how OPKI handles personal information when you visit this website, contact our team or request an appointment, and how cookies and similar browser storage relate to these services.<\/p>\n<h2>1. Who is responsible?<\/h2>\n<p>OPKI is responsible for the personal information it processes through this website. SIREN: 984 743 518 \u00b7 RCS Aix-en-Provence.<\/p>\n<p>P\u00f4le Morandat, 1480 avenue d\u2019Arm\u00e9nie, 13120 Gardanne, France.<br \/>Email: <a href=\"mailto:contact@opki-vacuum.com\">contact@opki-vacuum.com<\/a><br \/>Phone: <a href=\"tel:+33671334031\">+33 6 71 33 40 31<\/a><\/p>\n<h2>2. Information you provide and why we use it<\/h2>\n<ul>\n<li><strong>Enquiries:<\/strong> your name, email address, optional topic and message help us answer questions about products, systems and applications. You may also provide a company name, phone number or equipment details in your correspondence.<\/li>\n<li><strong>Appointments:<\/strong> contact details and the requested date, time and information are used to arrange and manage your appointment.<\/li>\n<li><strong>Technical operation:<\/strong> technical information associated with website requests, such as IP addresses and browser information, may be processed by the website infrastructure for delivery, security and troubleshooting.<\/li>\n<\/ul>\n<p>Please provide only information relevant to your request. Fields marked as required are needed to handle the relevant form; without sufficient contact information we may be unable to reply.<\/p>\n<h2>3. Grounds for processing<\/h2>\n<p>Responding to general enquiries and operating a secure website serve OPKI\u2019s legitimate interests in communicating with visitors and maintaining its services. Where your request concerns a quotation or a potential contract with you, processing may be necessary to take steps at your request before entering into a contract. Legal obligations apply where records must be retained by law. Where a processing activity requires consent, that consent must be obtained separately; visiting this page or continuing to browse does not constitute consent.<\/p>\n<h2>4. Who can receive the information?<\/h2>\n<p>Information relevant to your request is handled by the OPKI team and service providers supporting the website, communications and appointment services, as needed for those purposes. Information may also be disclosed where required by law.<\/p>\n<p>If you choose a third-party communication service, that provider also processes information under its own terms. Such services may involve processing outside the European Economic Area. Contact OPKI for information about the providers and safeguards applicable to your enquiry.<\/p>\n<h2>5. How long is information kept?<\/h2>\n<p>Retention depends on the purpose and the status of the relationship: the time needed to answer and follow up an enquiry, manage an appointment or fulfil the resulting customer relationship, together with any applicable legal retention or dispute-handling requirements. Technical records have a separate operational and security purpose. You can contact OPKI to ask about the retention period applicable to your information or to request deletion where applicable.<\/p>\n<h2>6. Cookies and browser storage<\/h2>\n<p>Cookies are small files stored by your browser. Similar technologies include session storage. Whether consent is required depends on their purpose: storage strictly necessary for a service you request can be exempt; non-essential tracking requires prior consent where applicable.<\/p>\n<ul>\n<li><strong>WordPress access:<\/strong> authentication and administration functions use technical cookies for signed-in users. These are distinct from advertising tracking.<\/li>\n<li><strong>VAKO animation preference:<\/strong> when you pause or enable the on-page guide\u2019s animations, the preference is stored in session storage under <code>opki-vako-motion<\/code>. It is used for that preference within the browser tab\u2019s session.<\/li>\n<li><strong>Team chat:<\/strong> the tawk.to chat widget is requested when you select \u201cChat with the OPKI team\u201d. It may use cookies and process technical information and messages. See the <a href=\"https:\/\/www.tawk.to\/privacy-policy\/\">tawk.to privacy policy<\/a> for provider information. The VAKO guide and the third-party team chat are separate functions.<\/li>\n<\/ul>\n<p>You can manage cookies and website storage through your browser settings. Blocking or removing technical storage may affect sign-in, preferences or requested services. Browser settings do not replace any consent that a service is required to obtain.<\/p>\n<h2>7. External links and communication channels<\/h2>\n<p>Links to WhatsApp and LinkedIn take you to services governed by their own privacy notices. Contacting OPKI through those services is your choice; you can instead use email, phone or our <a href=\"https:\/\/www.opki-vacuum.com\/index.php\/contact-v2\/\">contact form<\/a>.<\/p>\n<h2>8. Your rights<\/h2>\n<p>Subject to the conditions set by applicable data protection law, you may request access to or correction of your information, deletion, restriction of processing and data portability. You may object to processing based on legitimate interests and to direct marketing. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.<\/p>\n<p>To exercise your rights, email <a href=\"mailto:contact@opki-vacuum.com\">contact@opki-vacuum.com<\/a> with the subject \u201cPrivacy request\u201d. Please explain your request and provide enough information to identify the relevant correspondence. Additional identification may be requested if reasonably necessary. Requests are normally answered within one month; any permitted extension will be explained.<\/p>\n<p>You may lodge a complaint with the French data protection authority, the <a href=\"https:\/\/www.cnil.fr\/en\">CNIL<\/a>, or your competent supervisory authority.<\/p>\n<h2>9. Updates and questions<\/h2>\n<p>This notice may be updated as website services change. The date above identifies the latest version. For questions about your information or website privacy, contact OPKI using the details in section 1.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 29 October 2026 This notice explains how OPKI handles personal information when you visit this website, contact our team or request an appointment, and how cookies and similar browser storage relate to these services. 1. Who is responsible? OPKI is responsible for the personal information it processes through this website. 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